Who We Are

We are HearYou, an online platform created to give people a safe, private, and non-judgmental space to talk and share their feelings. Your privacy is our top priority, and we are committed to protecting any information you choose to share with us.

A comforting scene of a person sitting peacefully with headphones, expressing emotions freely.
A comforting scene of a person sitting peacefully with headphones, expressing emotions freely.
What Information We Collect
We only collect the minimum details needed to provide our calling and chatting services. We do not share, sell, or misuse your information.

How We Protect Your Privacy
All conversations are kept strictly confidential. We do not record, store, or monitor your calls or chats unless required for safety or legal reasons.

Your Choices
You can use our platform without registration. By using our services, you agree to our Terms & Conditions.

HearYou is a private and safe space where people can talk freely without judgment or recording. Your identity is never shared, and every conversation stays confidential
Terms & Conditions – HearYou

Last Updated: 22 November 2025

Welcome to HearYou. These Terms & Conditions outline the rules and regulations for using our website and services. By accessing HearYou, you accept these terms. If you do not agree with any part of the Terms, please do not use our platform.

1. Acceptance of Terms

By accessing or using HearYou, you agree to follow these Terms & Conditions and all applicable laws. If you disagree with any of these terms, please stop using the website immediately.

2. Use of Our Service

HearYou provides:

  • Anonymous emotional support calls

  • Anonymous chat support

  • A safe space to share thoughts without judgement

You agree to:

  • Use the service only for lawful purposes

  • Not abuse or threaten our supporters

  • Not use the service to harass, stalk, or harm anyone

  • Not misuse the website or attempt to hack or damage it

HearYou is not a medical or emergency service.

If you are in danger, call your local emergency number.

3. Age Requirement

You must be 18 years or older to use HearYou.
(Required for legal, privacy, and safety reasons.)

4. User Accounts

You may use HearYou with or without registration, depending on the features:

  • Some features may require basic registration (email/phone).

  • You are responsible for maintaining confidentiality of your login details.

  • You agree not to share your account with others.

5. Payments & Refunds

For paid calling or chat services:

  • Payments must be completed before accessing paid features.

  • All transactions are processed securely through third-party payment gateways.

  • We do not store payment details.

  • Refunds are only provided in case of a verified technical issue.

6. Intellectual Property Rights

All content on HearYou — including logos, text, design, graphics, and features — is the property of HearYou.

You must NOT:

  • Copy or republish any content

  • Sell or license our material

  • Redistribute content without permission

7. User Comments & Interactions

Users may post or share feedback. By doing so, you agree:

  • You own the content you post

  • Your content does not violate any laws

  • You grant HearYou permission to use your feedback to improve the platform

We have the right to remove any harmful, abusive, offensive, or illegal content.

8. Cookies

HearYou uses cookies to improve your experience.
By using the website, you consent to necessary cookies as described in our Privacy Policy.

9. Hyperlinking to Our Website

Organizations such as search engines, news sites, and directory services may link to HearYou without prior approval.
Others may request written permission for linking.

10. Limitation of Liability

HearYou is not responsible for:

  • Losses caused by misuse of the website

  • Emotional outcomes from conversations

  • Service downtime or technical issues

  • User-generated content

We do NOT provide professional mental health, medical, or legal advice.

HearYou is a supportive listening platform only.

11. Changes to Terms

HearYou may update these Terms at any time.
By continuing to use the website, you accept any updated Terms & Conditions.

12. Contact Information

For questions or concerns about these Terms, contact us at:

Disclaimer: HearYou does not provide medical, psychological, or therapeutic services. All conversations are for general emotional wellness and personal support only.

📧 Hearyou.connect@gmail.com

Terms & Conditions